Refund policy

For general returns you do not need an authorization just simply send your order back to the below address. Please include the original paperwork or reference the order id inside the box. Once we receive your return we will process a refund within one business day.

PREMIER
Attn: Returns
10 Weston St SE
Grand Rapids, MI 49503

Return Guidelines:

All goods must be returned in brand new condition, in original packaging, and with all factory tags attached.  If you are returning shoes they must be shipped back in a shipping box.

We do not accept returns on sale merchandise.  Any sale item that is sent back will be subject to a 15% restocking fee.

Original shipping costs are non refundable.

All returns must be postmarked within 30 days of the invoice date.

To file a claim for an incorrect or defective product received please email us at: info@thepremierstore.com