FAQ

Shipping
We offer free shipping on all orders in the 48 lower US States.  All international and expedited shipping rates will populate as you make your way through the checkout process.     
Is all the merchandise "in stock"
Yes, all of our merchandise is 100% in our hands and ready to ship.  We do not take backorders or drop ship merchandise from our vendors.  If we have an inventory discrepancy with your order you will be refunded immediately.
Is the merchandise authentic?
Yes, everything we carry is 100% authentic.  We are an authorized dealer for every brand we carry.  This means that all of our merchandise comes directly from our vendors and not from any third parties.
Order Cancellations
If you would like to cancel your order please contact us asap.  If the order is already in the shipping process it can not be cancelled.  
Privacy Policy
Premier appreciates all of our customers patronage and respects your privacy.  Under no circumstances will we distribute, sell, loan, or rent any personally identifiable information regarding our customers to any third party.  All personal information collected during any purchase is strictly used for tracking and corresponding said order information with our customers.  
If you have any other questions regarding our privacy policy please feel free to email us at: info@thepremierstore.com
Statement Of Security
Our "Statement Of Security" is your assurance that you'll never have to worry about credit card safety while shopping with Premier.

We utilize a 128 bit Secure Socket Layer (SSL) for data encryption to protect the transmission of information that you submit to Premier when you use our online shopping cart. This means that your credit card number and order details are scrambled during the transaction process.

If you choose to send us information via email we advise you that it is not necessarily secure against interception. Should your communications to us include sensitive information i.e. credit card number, checking account information, address, phone number, etc., we would urge you to contact us by postal mail or via our toll free phone line at 1-877-742-2660.

We assure you that all of your transactions will be processed safely and you will enjoy the ease of shopping on our website.  If for some reason you do not feel confident processing your credit card through our online store please feel free to call us and we can process your transaction over the phone via our toll free phone line at 1-877-742-2660.